Customer Service Representative - State Farm Agent Team Member
Cedar Park
Customer Service Representative - State Farm Agent Team Member
Full Time • Cedar Park
Replies within 24 hours
Benefits:
- License Paid by Agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
Our agency opened in 2026, and we're excited to be building a team from the ground up. Before becoming a State Farm agent, I spent my career in corporate America, working in technology and analytical roles within the airline industry. While I enjoyed the work, I always had a goal of owning my own business and building something of my own while helping people along the way.
I earned my MBA from Vanderbilt University and have been fortunate to travel extensively around the world. When I'm not working, I enjoy spending time with my family and riding motorcycles whenever I get the chance.
As a new agency, we're creating a culture where people enjoy coming to work, feel supported, and have opportunities to grow. I'm a laid-back leader who believes in providing the tools, training, and processes needed for success without micromanaging. My goal is to help team members develop professionally while creating an environment built on trust, accountability, and mutual respect.
We're looking for someone who is motivated, coachable, intelligent, and self-driven. The ideal candidate is comfortable taking initiative, managing their responsibilities independently, and continuously looking for ways to improve. If you're someone who enjoys learning, wants to grow your career, and values working in a supportive environment, we'd love to connect with you.
ROLE DESCRIPTION:
Our agency opened in 2026, and we're excited to be building a team from the ground up. Before becoming a State Farm agent, I spent my career in corporate America, working in technology and analytical roles within the airline industry. While I enjoyed the work, I always had a goal of owning my own business and building something of my own while helping people along the way.
I earned my MBA from Vanderbilt University and have been fortunate to travel extensively around the world. When I'm not working, I enjoy spending time with my family and riding motorcycles whenever I get the chance.
As a new agency, we're creating a culture where people enjoy coming to work, feel supported, and have opportunities to grow. I'm a laid-back leader who believes in providing the tools, training, and processes needed for success without micromanaging. My goal is to help team members develop professionally while creating an environment built on trust, accountability, and mutual respect.
We're looking for someone who is motivated, coachable, intelligent, and self-driven. The ideal candidate is comfortable taking initiative, managing their responsibilities independently, and continuously looking for ways to improve. If you're someone who enjoys learning, wants to grow your career, and values working in a supportive environment, we'd love to connect with you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Venkataraman Viswanathan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Austin, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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